Saved by Jesus…and jetBlue

cartagenaOn most days, the majority of headlines concerning airlines read like pure disaster stories. As a semi frequent travelers, we lower our expectations to the abysmal. And lets be honest, despite certain status perks on whichever team/alliance you’re flying, they are all rather similar. For the jaunt to Colombia, I flew jetBlue for the very first time.  Coincidentally, I ended up in Colombia by an accident, or as insurance/credit card companies refer to it as…”An act of God”.

Two years ago, I booked a super cheap fare to Barbados. I was set to to visit the warm sand and inviting water of the Caribbean island in October. Turns out, a hurricane had other ideas…and a similar itenerary. My travel dates fell 2 days outside of the refund window. I was bummed. On a hail marry effort, I called jetBlue to plead my case. The customer service rep had an easy southern drawl, and I remember thinking “at least the bad news that i’m getting hosed on this run will sound pleasant.”  But she worked her magic, and instead issued me a travel voucher! I was floored! I was in the office on a Saturday, which is never the most fun, and I was ecstatic and my unexpected victory.

The voucher was good for 12 months, and I was incredibly impressed by this airline, which I had never flown and had no status or rewards with had gone above and beyond. one year can be quite a while in the world of travel, so I promptly forgot about said voucher. Until the following year, with about 30 days left to go, I smiled and remembered my good fortune. I pulled up a map of where jetBlue might fly from Detroit, and what do I see at roughly the same price?

Cartagena, Colombia. Boom. Sold.

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I had an amazing time over the weeks in Colombia. My initial dispatch from the sunny paradise, From Cartagena with love.  to making it into the majestic mountains of Medellin. Mysteries of Medellin I love Colombia. I’m excited to go back and spend more time among all the awesomeness there.

If only Colombia was easy to leave. On this particular day, this was to prove both metaphorical as well as literal. My last day in Cartagena, after pulling a muscle in my foot from many a mountain trek on my way out of Medellin.  (Colombia, Getting old, Fried chicken and Serendipity.) found me at the wonderful Hotel Centro. My flight was early afternoon, so I had time to sleep in a bit, grab breakfast, take a long shower, say a  few goodbyes and make my way to the airport.

Or not.

Uber can be a tricky service in Colombia, but I had exhausted my cash, and wanted to make it easy as possible. I realized I was running a bit late, and ordered an Uber to the airport, the app tells me my driver is 22 min away.

“Damn 22 min? its typically 5-10”

So I wait, a bit nervous about getting out of the walled city and making it to the airport on time.  With 5 min left to go, the driver sends me a message from within the app, that he can only accept cash.

Miniature disaster strikes.  What do I do? Do I hobble to an ATM, and then try and find a taxi? Do I try another Uber?

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I request a new Uber. I’m waiting outside with my backpack, in the afternoon, tense and sweating as its 92 degrees and bright. New Uber says 15 min away. Fuck.

I make it to the airport, 55 min before my flight leaves. I know that’s just kinda dumb. I’m limping, hot, and frustrated. I’m still smiling, but in more a resigned way. I make my way up to the counter, and the first attendant tells me “this flight is closed, you are too late”. I know this, and am prepared for the Armageddon options to get home. But then the person next her asks me for my passport.

He spends some time in rapid fire Spanish over his walkie talkie, stopping periodically asking me if I have checked baggage, (carry on only for life!) and other bits of logistics. after 5 min or so, my fate hanging in the balance he asks me to follow him. He prints my boarding passes/tickets.

He leads me through customs, then through security and personally walks me to the gate and deposits me at line for boarding. I have never been treated that kindly by an airline. I was astounded by this guys service. I told him it was my first time to Colombia, and my first time flying jetBlue. He smiled and asked if I enjoyed my time here…Before I could answer, he said ” When you come back, try to get to the airport a bit earlier”.

He shook my hand and left.

 

that’s when I noticed his name tag. It was Jesus.

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Cheers!

From Cartagena with love.

So, now 5 days into this charmed city on the Caribbean and what have we learned? We arrived famished and eager, taking it all in and pushing forward despite all odds. What an absolute blast. This is a kick ass city. Effortlessly grand, historic, bustling and hot. Stupendously hot. This city practically pulses with a beat, salsa in nature, well into the early hours. The ceviche is fresh, bursting, addicting.

I switched it up for this run, slowed it down and dug deeper into the places I’m in. 3 weeks in Colombia should give an ample snapshot of this incredible place. A few of the benefits of this approach will be discussed here. First and foremost, I’ve been treated to an absolute dream in wandering the walled city after an epic storm.

I slept late to the rain and thunder, then ventured out to explore the famed “walled city”. This is the first Spanish settlement on the South American continent. Built to protect against Sir Francis Drake and other British pirates as the quest for new world riches began in earnest. this place bleeds history, and walking these streets is an experience in itself. No all inclusive triple sec high fructose soaked pool bar here, surrounded by people who look, talk, and act like you…leave that shit for the cruise ships. Get lost. Find something amazing.

one amazing thing I encountered is when traveling alone…do me a favor, and throw your phone in airplane mode. At this point all the wireless carriers offer day passes or data allotments…but try this for a day. Only check your phone a few times a day when WiFi is avail. Be ACTUALLY present in the moment. By face fucking your phone, and taking more pictures of your beer than drinking it, you are missing out on everything around you. Strike up conversation, engage someone, ask for directions and struggle with the language, that is the very essence of traveling. You will be pleasantly surprised by this miniature “digital detox”. Through the process above I’ve met some amazing people. Even in the few days here. By staying a bit longer, it’s allowed me to dig in deeper to the culture with the help of some local awesomeness. Case in point, a few nights ago, my buddy Alejandro and I, who I met randomly asking for directions came across an amazing couple in a local market. They decided since it was my first time in Cartagena, that I must have their favorite arepas. A matter of pride and graciousness. I didn’t need to consult trip advisor, or Facebook, or read a damn review. We walked and chatted with them for a few hours and indulged local history, cultural insight and amazing street food. when we arrived at this stand, I was the only non local there. This is exactly what it’s all about. Meet some locals, fall in love with a location. Struggle a bit, find your groove, put your phone away and enjoy.

Cartagena, it’s people, it’s architecture, history and flavor all prove intoxicating. Warm and easy, this place has it all. I leave tonight for the mountains, as they are always calling. Medellin coming up next!

No surrender, no retreat.